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Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! Federal 307 Chet-Pto. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. Amazing resort, unparalleled service, and some tips before you head out. The staff knew exactly what we needed and got the job done. Please, receive our warmest regards from The Excellence Collection. There is a lot of heritage and history in this part of the world. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. Please, receive our warmest regards from The Excellence Collection. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. We booked an excellence club 2 story room both times, excellence club is the adult only building. However, I don't know what connections they have, but 10 minutes later we were talking to an airline agent. Our second time staying at an Excellence resort. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. Located a 25-minute drive from the resort. From the moment we walked in, we were treated like VIPs! Because the staff are so inviting, the crowd that comes here were just as friendly. Does Excellence Riviera Cancun have airport transportation? There are more places to choose from in the, excellence riviera maya, excellence riviera cancun hotel, excellence riviera cancun puerto morelos, excellence cancun, secrets excellence riviera cancun, cancun excellence riviera, excellence resort cancun, Frequently Asked Questions about Excellence Riviera Cancun. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. This website uses cookies to improve your experience while you navigate through the website. When they reached a person they would pass it thru. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. When we stayed we were in Junior with a rooftop plunge pool. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. We went to the concierge and they printed out results for us, which they already had tied to our room. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. Package deal Contact accommodation for availability. This is how each of our Cancun and Riviera Maya resorts did in 2022. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. So, if you value privacy the Excellence club might be for you. It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! By clicking Accept, you consent to the use of ALL the cookies. A. When we stayed there was tequila, rum, vodka and a bottle of red wine. Repeat already booked! There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. We worked out our new flights and needed to change our airport transfer. Toggle The Excellence Collection. Wonderful!The focus is on keeping you safe. We also use third-party cookies that help us analyze and understand how you use this website. This is the version of our website addressed to speakers of English in the United States. This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. The test was fast and easy (its the stick in nose test). We highly recommend the resort and have found few that can compare.More. We could comfortably stream videos and make video calls without dropping. We had the very best time at this resort. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. No sign of any Mexican Food like you would expect to be available? Spa is really good as well. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. more. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. All of the shows were amazing. We really enjoyed the butter chicken and the onion bhajis. The front desk asked for the number and informed us they would call for us. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. The swim up suites are perfect. Is it safe to get a taxi from Cancun airport? The entire staff at the resort wore masks the entire time. Food was great. Are there opportunities to exercise at Excellence Riviera Cancun? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. Please, receive our warmest regards from The Excellence Collection. It is not necessary. The seaweed was bad for February, but they raked it and scoop it up almost daily to keep the beach clean. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. The resort and rooms are beautiful. On top of everything, the entertainment team was superb. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. We were very keen to do this, but could never get a spot on the tour. There is a golf course located right next to the resort. I. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. Our driver wore a mask and we did too in the enclosed space. All the house wine is the same at every bar and restaurant and it's really bad. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. Nonetheless, we would like to mention that there is a pillow menu, which every guest can choose from according to their needs. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. You will be greeted with a glass of bubbly and youll be checked in, in a matter of minutes. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. Excellence Riviera Cancun. The customer service was unmatched. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Please, receive our warmest regards from The Excellence Collection. These are usually put up throughout the resort and be sure to ask in the spa if not. I thought that would annoy me, but it was not an issue at all. It was nice having our own private area where we could switch off and read a book. It was hard to stay in vacation mode when my phone was always with me. Hard Rock Hotel Riviera Maya is a hotel located 76.4 km (47.368 mi) or 1 h 14 min away from Cancun International Airport. The service was outstanding, the food was delicious and the resort was super clean. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. COVID Safety: We are vaccinated, so felt safe traveling. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. The shows are noisy so look to stay closer to the SPA or outlying areas if you like your beauty sleep.The ugly.The ocean is not accessible due to a surge in algae. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. All the restaurants are very average. We estimate they took away about 25% of the pool chairs and restaurant seats. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. The oldest country in the Americas. Its worth it to avoid stairs and ease of pool access during the day. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos Children Check Availability Excellence Riviera Cancun - Adults Only All Inclusive Overview Reviews Amenities & Policies Carr. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. If youre looking for privacy, this is the room type for you. Bike ride is a great escape from this great escape. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. more. Own or manage this property? We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Cancun Tourism Cancun Hotels Cancun Bed and Breakfast Cancun Vacation Rentals Cancun Vacation Packages Flights to Cancun Cancun Restaurants We recommend going around an hour before the tour commences to get on the tour. Each night it felt like we were whisked off to a faraway location with some really solid eateries. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. Also, the liquor choices are really bad. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. You name it and they have it. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. If seafood is your thing then this is the restaurant for you. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. We would suggest booking before you go. Excellence Riviera Cancun, Riviera Maya: See 24,099 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. The Mile Spa is a solid offering. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. When we visited we werent staying in the Excellence club, but we have stayed in some of the Excellence groups resorts before as Excellence club members. The pools are kept very clean, we noticed the staff doing tests on the water every night. Which popular attractions are close to Excellence Riviera Cancun? The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. Thank you for letting us know how memorable and special was your stay, due to our hotel facilities, the food & drinks quality encountered, amusing entertainment, and the outstanding service provided by our colleagues. Lastly, bring lots of smaller bills for tips! It is also lovely to know how memorable was your getaway due to the good food quality you encountered at any restaurant you attended, and amusing entertainment provided. On average the Riviera Cancun location comes in around 10-15% cheaper than the adults-only resorts in Playa Mujeres. With the Excellence club, you definitely do get a little more privacy. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Until this trip our phones spent most of the time in the room safe. Something new, they now take your picture at check-in, probably for security reasons. So, is it safe to take a taxi in Cancun? Plus, people tend to dress nicely at night for the performances and shows, so Id bring a few nicer outfits. Yes, parking is available for guest and it is complimentary. This wine tastes bad. This is the main buffet at the resort and is most likely the restaurant that you will frequent the most. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. Excellence Riviera Cancun - Adults Only All Inclusive, Puerto Morelos: $605 Room Prices & Reviews | Travelocity Groups & meetings Mobile See all hotels Puerto Morelos 1 Room Book online or call 1-855-214-3079 Travelocity.com Hotels Mexico Quintana Roo Puerto Morelos Hotels Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. Yes, Wi-Fi is included and is available throughout the resort. The sand was piercingly white and the ocean had turquoise colors to it. Please see our partners for more details. At the time we got an all-inclusive package including flights and transfers for around $3,000 USD. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. Our commitment is to make every guest experience, as exceptional and unique as it can be. This is the first time pool temperature has ever been a problem, and is likely related to the low levels. Ensuring proper protocols are in place. With culinary artists each trained as experts in their specific regions and flavors, a host of global offerings and exceptionally prepared dishes are yours to savor. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Taxes and fees that are shown are estimates only. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. Does Excellence Riviera Cancun offer any business services? It is mandatory to procure user consent prior to running these cookies on your website. Save. We really cant fault the resort for its cleanliness. Masks are required on flights and airport. But opting out of some of these cookies may have an effect on your browsing experience. Excellence Riviera Cancun 24,078 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). Its a must-try if you like Asian food and was our favorite restaurant on the resort. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. Spanish Hotel Firms Will Build Jamaica Worker Housing. If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. There is a second floor with a private deck and plunge pool. Whilst it is not the first inhabited place in the Americas, it is the first official country and Santo Domingo became the first official capital with the first . The resort is right beside the beach town of Puerto Morelos. Cancun is a safe town to visit - locals are friendly and crime . It was a bit stinky at times though. 11 | Puerto Morelos, Maya Riviera & The Yucatan 77580 [SEE MAP] #23 in Best Maya. Taxes and fees that are shown are estimates only. Cancun. Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. Excellence Riviera Cancun is an adults only resort (18 years and over). Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. This category only includes cookies that ensures basic functionalities and security features of the website. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. It has been a pleasure hosting you and we look forward to seeing you back soon. Actually I can't decide on where I want to stay or should stay? Alejandro at the bar with the pizza oven is great too. Plus, makeup and hairstyling for the bride. We estimate they took away about 25% of the pool chairs and restaurant seats. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. Airport - Arrival was quick and easy. Thank you Javier! SPORTS & ACTIVITIES Also, the water was way too warm for almost all the pools. The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. The Good. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. So worth the upgrades. Dear guest,First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. Excellence Club benefits: This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. Overall, we plan to return next winter and think weve found a perfect spot!! SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 A couple of the restaurants are adult only as well. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. It can be hit or miss. Overall the food selection was wide and of good quality. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. This is an adults-only resort, so if you were planning on bringing the kids, you may need to think twice about this resort. The service is great, and the grounds are beautiful. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers.We are pleased to hear from you that we were able to exceed your expectations due to our stunning and well-maintained facilities, and there are plenty of food options to choose from and so are the entertainment choices. An extensive gym with a great range of equipment. We estimate they took away about 25% of the pool chairs and restaurant seats. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. Located in the Riviera Maya region of Cancun. That alone was amazing to save us from waiting on hold. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. We are very delighted to read that we were able to exceed your expectations in all areas we pay attention to, and above all our attentive staff who made your stay more comfortable. The entire staff at the resort wore masks the entire time. These cookies will be stored in your browser only with your consent. Share. Kind of a let down. So what keeps us coming back? That works for most people, but we go on vacation to away from the world. Review tags are currently only available for English language reviews. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. This is one of the Excellence hotels initial resorts. Cleaning round the clock. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. They made our stay so much more special. setting in the Riviera Maya, set along Mexico's Caribbean coast. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. 0:00 / 16:36 Intro Excellence Riviera Cancun Review | Cancun's BEST All-Inclusive Resort The Map Pinners 2.85K subscribers Subscribe 284 Share 32K views 11 months ago CANCN We're finally. I would recommend you go there, much better value. The resort has everything you could imagine for a relaxing getaway. They taught us some Spanish phrases and talked about Bollywood! 15 minutes from the airport. We had issues getting an appointment when we visited. Be prepared to pay for the experience though. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. So impressed by everything about it! It is just a slight reduction that you wouldn't notice if you haven't been there before. The staff speaks multiple languages, including English and Spanish. Wi-Fi is free throughout. The service at the Excellence Riviera Cancun was particularly good, any issues or requests were dealt with almost immediately and you would receive a follow up phone call to confirm your request had been dealt with. On the morning we left they had added a few inches of water back so it was back up to the level of the filters. A. Nearby attractions include Croco Cun (1.4 miles), National Reef Park of Puerto Morelos (2.1 miles), and Unico Beach (1.4 miles). Which room amenities are available at Excellence Riviera Cancun? Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. A big change, they no longer provide straws. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. The breakfast buffet, it was ok. What was an undiscovered treasure was room service - truly excellent. Room rates include meals and beverages at onsite restaurants and bars. Juarez, Km 324 - 342, Mza. Please be aware there is an extra cost for this service. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. We're in Mexico - there's no reason to have bad tequila at the bars. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" However, guests are not required to wear a mask anywhere, but there is space available everywhere. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. All of our Excellence Club suites offer impressive ocean views as well as indoor and outdoor Jacuzzis. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants.
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